FAQ

How does Transas protect the data I transmit to your Online Store?

Transas Web Site online store uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information such as your name and address, as well as critically sensitive information such as your credit card number. Transas uses VeriSign, an industry leader in online security and site verification, to ensure our site's security. Transas Web Site is also registered with site identification authorities so that your browser can confirm our identity before any personal information is sent. In addition, our secure servers protect this information using advanced firewall technology.

What do you do after you get an order from me?

Not only does Transas protect your purchase-related information as it is transmitted to our servers, but we also secure the servers themselves to help prevent unauthorized access to the data after it is in our hands. We have comprehensive security measures in place to protect our Internet servers, as well as our internal corporate computer resources, from loss, misuse, and alteration. In addition, your credit card and billing information cannot be read as it travels to our ordering system.

Do you offer opt-out or opt-in services?

There are no opt-in or opt-out selections on our website. Transas does not have any mail lists or other systems in place that are traditionally associated with these service options. However, we may implement electronic newsletters or similar broadcast mail systems in the future. If we do, these services will only be offered on an opt-in basis. Currently, we do not mass e-mail or provide such information to outside mailing lists.

What if information I have previously submitted has changed?

If you need to change the information you have sent to us on a product registration, please e-mail information@transas.com.

What's your policy regarding children's use of your website?

While Transas encourages everyone to visit our site and learn about our company and applications, we have no desire to collect information from those under the age of 18. Any instance of personal information about a minor being collected would be purely accidental and unintentional. If a minor would like to submit information to Transas, we ask that the child's parent submit the information on his or her behalf. We strongly encourage parents to take an active role in their children's use of the Internet and to take appropriate steps to ensure a positive and safe experience.

Where can I learn more about using the Internet and protecting my privacy?

The UK BCS Data Protection Committee has a web pages with regard to UK Data Protection Legislation here and here. The United States Federal Trade Commission also provides you with information about protecting your privacy online. Transas encourages you to familiarize yourself with the concepts discussed on this page. For more information, you may also wish to review Traveling in Cyberspace? Be Savvy! This handbook contains useful information regarding how to use the Internet wisely.